SUP
PORT.
Our support retainers give you peace of mind when it comes to maintaining and keeping up to date with your website
Run your
business
business
stress-free .
We have a dedicated group of developers that know your site and maintain it regularly. Save time and run your business stress-free knowing you have an internal dev team for your company at a fraction of the price.
Live Support Representative
Ticketing System to track your tickets
Dedicated Developers
Pick a plan
that fits all of
your needs .
| SILVER | GOLD | PLATINUM | |
|---|---|---|---|
Coding Work / Credits
|
SILVER
DEV ENVIROMENT
Not Maintained
CODING HOURS INCLUDED
10 HRS
(DOES NOT ROLLOVER TO NEXT MONTH)
EXTRA HOUR PRICE
US$ 65
SECURITY AND PLUGIN UPDATES/ MONTH
YES
|
GOLD
DEV ENVIROMENT
Maintained
CODING HOURS INCLUDED
15 HRS
(DOES NOT ROLLOVER TO NEXT MONTH)
EXTRA HOUR PRICE
US$ 55
SECURITY AND PLUGIN UPDATES/ MONTH
YES
|
PLATINUM
DEV ENVIROMENT
Maintained
CODING HOURS INCLUDED
20 HRS
(DOES NOT ROLLOVER TO NEXT MONTH)
EXTRA HOUR PRICE
US$ 45
SECURITY AND PLUGIN UPDATES/ MONTH
YES
|
Support
|
SILVER
RESPONSE TIME
With in 3 hours
DELIVERY TIME
Low / 48HRS
DEDICATED CONTACT
YES
|
GOLD
RESPONSE TIME
With in 3 hours
DELIVERY TIME
Medium / 24HRS
DEDICATED CONTACT
YES
|
PLATINUM
RESPONSE TIME
With in 3 hours
DELIVERY TIME
Fast / 6HRS
DEDICATED CONTACT
YES
|
Reports
|
SILVER
NO REPORTS
MONTHLY SPEED TEST AND ADJUSTMENTS
NO
YEARLY TREND AUDIT / WEBSITE REVIEW
NO
|
GOLD
INCLUDED IN REPORT
MONTHLY SPEED TEST AND ADJUSTMENTS
NO
YEARLY TREND AUDIT / WEBSITE REVIEW
NO
MONTHLY ANALYTICS REPORT
1 / MONTH
|
PLATINUM
INCLUDED IN REPORT
MONTHLY SPEED TEST AND ADJUSTMENTS
YES
YEARLY TREND AUDIT / WEBSITE REVIEW
1 / Year
MONTHLY ANALYTICS REPORT
1 / Month
|
| MONTHLY FEE* * ALL FEES ARE PAID UPFRONT BETWEEN 1ST & 5TH |
SILVER
US$ 600
|
GOLD
US$ 850
|
SILVER
US$ 1000
|
|
SILVER
|
GOLD
|
PLATINUM
|
